Data Controller

KERN Stahl Service GmbH, operating KERRIUM

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, unless longer retention periods are required by applicable law.

Contact and enquiry data submitted through our website, by email or by other communication channels will generally be retained for the duration of the enquiry and, where applicable, for the duration of the resulting business relationship. If no business relationship is established, we delete or anonymise such data once it is no longer required for communication, documentation or legitimate business purposes.

Where personal data is contained in commercial correspondence, offers, order documents, invoices, delivery documents or other business records, we may retain such data for the statutory retention periods applicable under German commercial and tax law.

Server log files and technical access data are retained only for the period necessary to ensure the security, stability and proper operation of the website, unless a longer retention period is required for the investigation of security incidents or legal claims.

After the applicable retention period has expired, personal data will be deleted, anonymised or restricted from further processing, unless continued processing is legally permitted or required.

Please note that we may need to verify your identity before responding to a request. We will respond to your request in accordance with the applicable statutory requirements.

Your Rights as a Data Subject

Under the applicable data protection laws, you may have the following rights regarding your personal data:

• the right to obtain information about whether and how we process your personal data;
• the right of access to your personal data;
• the right to rectification of inaccurate or incomplete personal data;
• the right to erasure of your personal data, provided that there is no legal obligation or legitimate reason for further retention;
• the right to restriction of processing;
• the right to data portability, where applicable;
• the right to object to processing based on legitimate interests;
• the right to withdraw consent at any time, where processing is based on your consent;
• the right to lodge a complaint with a competent data protection supervisory authority.

To exercise your rights, please contact us using the contact details provided in this Privacy Policy or in our Legal Notice.

Please note that we may need to verify your identity before responding to a request. We will respond to your request in accordance with the applicable statutory requirements.

Third-Party Services

Our website may use third-party services to provide certain technical, functional or user-experience features. These services may process personal data such as IP addresses, browser information, device information, usage data, language settings or interaction data.

Third-party services are used only where they are technically necessary for the operation of the website, where we have a legitimate interest in providing and improving our online services, or where you have given your consent.

Depending on the service provider, personal data may be processed outside the European Union or the European Economic Area. Where such data transfers occur, we take appropriate measures to ensure an adequate level of data protection, for example by relying on adequacy decisions, standard contractual clauses or other legally recognised safeguards.

Google Maps

Our website may use Google Maps to display interactive maps and help visitors locate our business address.

Google Maps is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When Google Maps is loaded, Google may process personal data such as your IP address, browser and device information, location-related data, usage data and the website from which the map is accessed.

Google Maps may also set cookies or use similar technologies, depending on your browser settings and your interaction with the service.

Where required, Google Maps will only be loaded after you have given your consent through our cookie or consent management tool. You may withdraw your consent at any time by changing your cookie settings.

Further information on how Google processes personal data can be found in Google’s privacy policy.

Website Translation

Our website may offer a translation function to make our content available in different languages. Depending on the technical implementation, this function may be provided by a third-party translation service.

When you use the translation function, technical data such as your IP address, browser information, device information, language settings, the URL of the visited page and the content to be translated may be transmitted to the relevant translation service provider.

The translation function is provided to improve accessibility and usability for international visitors. Where required, the translation service will only be activated after you have given your consent.

Please note that automated translations may not always be fully accurate. In the event of inconsistencies, the original website language version shall prevail unless expressly stated otherwise.

Cookies and Consent Management

Our website uses cookies and similar technologies. Cookies are small text files stored on your device when you visit a website.

We may use the following types of cookies:

Strictly necessary cookies
These cookies are required for the technical operation, security and basic functionality of the website. They cannot be disabled through our website systems.

Preference cookies
These cookies allow the website to remember choices you have made, such as language preferences or cookie settings.

Analytics cookies
These cookies help us understand how visitors use our website, for example which pages are visited most often and how users navigate through the website. Analytics cookies are used only where legally permitted or based on your consent.

Marketing or third-party cookies
These cookies may be set by third-party services embedded on our website, such as maps, videos, translation tools or other external content. They may be used to track user behaviour across websites.

Where cookies or similar technologies are not strictly necessary, we will request your consent before activating them. You can accept, reject or manage non-essential cookies through our cookie banner or consent management tool.

You may change or withdraw your consent at any time by accessing the cookie settings on our website. You can also prevent cookies from being stored by adjusting your browser settings. However, disabling certain cookies may affect the functionality of the website.

Embedded External Content

Our website may include embedded content from third-party providers, such as maps, videos, fonts, translation tools or other external resources.

Embedded external content may behave as if you visited the third-party provider’s website directly. Such providers may collect data about you, use cookies, embed additional tracking technologies and monitor your interaction with the embedded content.

Where required, external content will only be loaded after you have given your consent.

Collected Personal Data

Name, contact details, IP address, and any other information voluntarily provided by users.

Purpose of Data Collection

To contact users and process customer inquiries.